Privacy Notice

Last updated: April 4, 2026 | Version 1.0

This Privacy Notice (the "Notice") describes how we collect and process your data through https://bankly.cc website and related mobile applications (together, the "Site(s)").

The terms "we", "us", "our" and "ourselves" refer to Bankly and its operating entities. We are committed to safeguarding the privacy of our users.

Contact email: support@bankly.cc

I. What Personal Data We Collect
II. Sources of Personal Data
III. Purposes and Legal Bases for Processing
IV. How We Share Your Personal Data
V. Data Retention
VI. Your Rights
VII. Data Security
VIII. Changes to This Notice

I. What Personal Data We Collect

We collect various types of personal data to provide and improve our card and payment services. The data we collect includes, but is not limited to:

Login credentials: email address, authentication data
Personal details and identifiers: name, contact details, email, phone number, date of birth, physical address
Profile data: username, password, unique ID, language preferences, profile picture
KYC data: identity verification documents (passport, ID), selfie, liveness check, proof of address, PEP and sanctions screening results
Financial and transaction data: bank account details, payment card details, wallet addresses, cryptocurrency accounts, transaction history, source of funds documentation
Communication data: support ticket details, correspondence records
Technical data: IP address, browser type and version, device type, time zone, operating system, access logs, activity logs
Risk score: generated on the basis of verification checks

II. Sources of Personal Data

We collect personal data from the following sources:

Directly from you: when you create an account, complete KYC verification, make transactions, or contact support
Automatically: through cookies, analytics tools, and server logs when you use our Site
Third-party providers: identity verification services, sanctions screening databases, payment processors, and blockchain analytics providers

III. Purposes and Legal Bases for Processing

Purpose	Legal Basis
Account creation and management	Performance of contract
KYC/AML verification	Legal obligation
Processing transactions and payments	Performance of contract
Fraud detection and prevention	Legitimate interest / Legal obligation
Customer support	Performance of contract
Service improvement and analytics	Legitimate interest
Marketing communications	Consent
Compliance with regulations	Legal obligation

IV. How We Share Your Personal Data

We do not sell your personal information. We may share data with:

Payment network partners: Visa and Mastercard networks for processing card transactions
Card issuance partners: third-party card issuing providers necessary to deliver card services
KYC/AML providers: identity verification and compliance screening services
Regulatory and law enforcement authorities: when required by law or to comply with legal obligations
Service providers: hosting, analytics, and support providers operating under strict data processing agreements
Blockchain networks: transaction data is recorded on public blockchain networks as part of cryptocurrency operations

V. Data Retention

We retain your personal data for as long as necessary to:

Provide our services and maintain your account
Comply with legal and regulatory retention requirements (typically 5 years after account closure for financial records)
Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

VI. Your Rights

Depending on your jurisdiction and applicable data protection laws, you may have the right to:

Access: request a copy of your personal data
Rectification: correct inaccurate or incomplete data
Erasure: request deletion of your data (subject to legal retention requirements)
Restriction: restrict processing of your data in certain circumstances
Portability: receive your data in a structured, machine-readable format
Objection: object to processing based on legitimate interests
Withdraw consent: where processing is based on consent, you may withdraw it at any time

To exercise your rights, contact us at support@bankly.cc. We will respond within 30 days.

VII. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

Encryption of data in transit (TLS) and at rest
Access controls and authentication mechanisms
Regular security assessments and monitoring
Employee training on data protection

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

VIII. Changes to This Notice

We may update this Privacy Notice from time to time. Material changes will be communicated through our Site or via email. The "Last updated" date at the top of this Notice indicates when the latest revision was made.

If you have any questions about this Privacy Notice, please contact us at support@bankly.cc.